Development studies
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 3 PREPP
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 6 - Sample strategic marketing plan India
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 5 Sample strategic marketing plan Uganda
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Customers: A marketing approach to water services in Low- and Middle-income Countries: Book 1 - Guidance for Government's Enabling Role
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Sustainable Composting: Case Studies and Guidelines for Developing Countries
This booklet provides a list of success and sustainability indicators for primary solid waste collection systems.
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Sharpening the Development Process
The purpose of this book is to provide a detailed introduction to the process of developing monitoring and evaluation systems which will provide a foundation on which to develop personal and organisational learning. It is based on the work of INTRAC in research, consultancy and training and is roote...
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Creativity and Constraint
This publication captures the dynamics and discussions of INTRAC's Fifth International Conference on Monitoring and Evaluation (M&E), held in April 2003 in the Netherlands. The enthusiasm generated at the conference, by presentations of innovative and participatory monitoring and evaluation practice...
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Development and the Learning Organisation
Laura Roper, Jethro Pettit, Deborah Eade
As development NGOs and official aid agencies embrace the idea of "becoming a learning organisation", they are increasingly concerned with some form of knowledge generation and organizational learning. To date, the literature on these issues tended to come out of the private sector and reflect a Wes...
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Development Methods and Approaches
Many aid agencies advocate approaches to development which are people-centred, participatory, empowering and gender-fair. This volume of essays explores some of the middle ground between such values-based approaches and the methods and techniques that the agencies adopt. The selection offers critica...
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Disability, Equality and Human Rights
This book's basic premise is that disabled people themselves know best what their needs are and that they should be involved in the planning and delivery of relief and development initiatives. The most effective support that agencies can offer is to empower them to claim their basic human rights and...