SHIPPING AND RETURNS
24th December 2020, the UK and the EU reached an agreement on how to trade (the
Trade and Cooperation Agreement). It entered into force on 1st January 2021. As
a result of the agreement, the UK is no longer part of the EU’s single market
and customs union and new rules apply.
From 1st January, the UK has extended the rules which applied to non-EU postal items before. Similarly, the EU now treats postal items from the UK as it did non-EU items before. This means there may be changes to how we send and you receive items from the UK.The recipient residing in an EU member state may now have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country you reside in and the value of the item.
Postage and Packing
Refunds and Returns Policies
Standard returns policy