Development studies
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 2 - Guidance Notes for Managers
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 4 - Sample strategic marketing plan
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 3 PREPP
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 6 - Sample strategic marketing plan India
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 5 Sample strategic marketing plan Uganda
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Customers: A marketing approach to water services in Low- and Middle-income Countries: Book 1 - Guidance for Government's Enabling Role
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Out in the Cold: Emergency water supply and sanitation for cold regions (3rd Edition)
During the 1990s, events in the Balkans, countries of the former Soviet Union, Afghanistan and Northern Iraq have demonstrated that humanitarian disasters are not confined to 'the South' but may strike anywhere in the world. As a result, relief agencies have been tested in ways previously unimaginab...
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Creativity and Constraint
This publication captures the dynamics and discussions of INTRAC's Fifth International Conference on Monitoring and Evaluation (M&E), held in April 2003 in the Netherlands. The enthusiasm generated at the conference, by presentations of innovative and participatory monitoring and evaluation practice...
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Sharpening the Development Process
The purpose of this book is to provide a detailed introduction to the process of developing monitoring and evaluation systems which will provide a foundation on which to develop personal and organisational learning. It is based on the work of INTRAC in research, consultancy and training and is roote...
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Practical Microfinance
Modern' or 'new paradigm' microfinancial services are reaching perhaps as many as twenty million people worldwide. These services are being provided by existing banks which have added microfinance to their product portfolio, by specialized microfinance institutions (MFIs) and by non-governmental org...