Development studies
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 4 - Sample strategic marketing plan
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 3 PREPP
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 6 - Sample strategic marketing plan India
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 5 Sample strategic marketing plan Uganda
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Customers: A marketing approach to water services in Low- and Middle-income Countries: Book 1 - Guidance for Government's Enabling Role
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Sharpening the Development Process
The purpose of this book is to provide a detailed introduction to the process of developing monitoring and evaluation systems which will provide a foundation on which to develop personal and organisational learning. It is based on the work of INTRAC in research, consultancy and training and is roote...
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Creativity and Constraint
This publication captures the dynamics and discussions of INTRAC's Fifth International Conference on Monitoring and Evaluation (M&E), held in April 2003 in the Netherlands. The enthusiasm generated at the conference, by presentations of innovative and participatory monitoring and evaluation practice...
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Basic Accounting for Small Groups
The success of any venture, whatever its size, depends on proper financial control. This book offers a step-by-step guide to basic accounting and financial management techniques. It is written in plain language for people who have no previous experience of accounting and book-keeping. Using simple c...
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Beyond the Headlines
Since the atrocities of September 11th 2001, the leaders of the major international powers have been focused upon confronting what they perceive as the greatest threat to world security: the combination of weapons of mass destruction and international terrorism. At the 2003 G8 summit in France the l...
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Community Water, Community Management
Community Water, Community Management is for all in the water sector who operate at the interface between communities and support organizations. Managers of water schemes and engineers alike will find a wealth of information about how people interact with their pipes and wells, what can go wrong and...