1. From service providers to learning organizations: microfinance practitioners’ experiences of social performance management
Alyson Brody, James Copestake, Martin Greeley
2. Delivering inclusive microfinance with a poverty focus: the experience of the Bangladesh Rural Advancement Committee (BRAC)
3. Institutionalizing a social performance management system at Lift Above Poverty Organization (LAPO), Nigeria
Stanley Aifuwa Garuba
4. Cost-effective impact management: the case of the Small Enterprise Foundation (SEF), South Africa
5. Methodological and organizational lessons from impact assessment studies: the case of SHARE, India
Marie Jo A. Cortijo, Naila Kabeer
6. The challenge of sustainability in India’s poorest state: the case of the Centre for Youth and Social Development (CYSD)
Anup Dash, Naila Kabeer
7. Institutionalizing internal learning systems: experiences from Professional Assistance for Development Action (PRADAN), India
8. Measuring and managing change in Bosnia-Herzegovina: Prizma’s steps to deepen outreach and improve impact
9. Achieving the double bottom line: a case study of Sinapi Aba Trust’s (SAT) client impact monitoring system, Ghana
10. Institutionalizing feedback from clients using credit association meetings: the experience of FOCCAS, Uganda
Regina Nakayenga, Susan Johnson
11. Microfinance networks and the evaluation of social performance: the case of FINRURAL, Bolivia
Irina Aliaga, Reynaldo Marconi, Paul Mosley
12. The potential of regional networks to stimulate innovation in microfinance: lessons from the Microfinance Centre (MFC) in Eastern Europe
13. Client assessment lessons learned from the Small Enterprise Education and Promotion (SEEP) Network, USA
Back matter (Notes, References, Index)
Alyson Brody Alyson Brody was Programme and Communications Coordinator for Imp-Act at IDS and has published in anthropology|Martin Greeley is a fellow at the Institute of Development Studies, University of Sussex, UK. His research and publication are concentrated particularly on poverty assessment, rural development and development finance in South Asia and East Africa.
Martin Greeley Martin Greeley is a fellow at the Institute of Development Studies, University of Sussex, UK. His research and publication are concentrated particularly on poverty assessment, rural development and development finance in South Asia and East Africa.
Katie Wright-Revolledo Katie Wright-Revolledo is Senior Researcher at INTRAC. She has extensive fieldwork experience in microfinance in Latin America and has published a significant amount on microfinance.