Connecting the last mile: water access policy in action
Various water supply mechanisms prevail in Hubli-Dharwad, a Tier-2 city in Karnataka State of India, wherein, piped water does not cover the entire city. Since 2008, Karnataka State Government’s demonstration project with World Bank assistance has been serving about 10 per cent of the entire population with 24×7 water service. A majority of the population on the city outskirts with no consistent water service faced hardships in obtaining water through bore wells, public stand posts, and from private vendors at exorbitant prices. Lack of tenure and the inability to pay connection fees were some of the barriers that precluded the urban poor from having a water connection. The local corporation faced poor revenues exhibiting poor performance. This paper discusses how innovative approaches were devised and implemented using local knowledge to address such barriers and increase water access. We also discuss how the local revenues improved and were used to provide cross-subsidies to the urban poor.Akbar, H.M.D., Minnery, J.R., Horen, B.V. and Smith, P. (2007) ‘Community water supply for the urban poor in developing countries: the case of Dhaka, Bangladesh’, Habitat International 31: 24–35 <http://dx.doi.org/10.1016/j.habitatint.2006.03.001>.
Allen, A., Dávila, J.D. and Hofmann, P. (2006) Governance of Water and Sanitation Services for the Peri-urban Poor: A Framework for Understanding and Action in Metropolitan Regions, London: Development Planning Unit, UCL.
Bakker, K. and Kooy, M. (2008) ‘Governance failure: rethinking the institutional dimensions of urban water supply to poor households’, World Development 36: 1891–1915 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Basani, M., Isham, J. and Reilly, B. (2008) ‘The determinants of water connection and water consumption: empirical evidence from a Cambodian household survey’, World Development 36: 953–68 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Bouselly, L., Gupta, S. and Ghosh, D. (2006) Water and Urban Poor, Working Paper no. 06–11, New Delhi: National Institute of Urban Affairs.
Central Public Health and Environmental Engineering Organisation (CPHEEO) (1999) Manual on Water Supply and Treatment, New Delhi: CPHEEO, Ministry of Urban Development, Govt of India.
Chatterji, D. (1997) ‘The economic evaluation of urban water supply schemes’, Economic and Political Weekly, 1542–46.
Clarke, G.R.G., Mendard, C. and Auluaga, A.M. (2002) ‘Measuring the welfare effects of reform: urban water supply in Guinea’, World Development 30: 1517–37 <http://dx.doi.org/10.1016/S0305-750X(02)00051-7>.
Cleophas, L. (1997) ‘Socio-economic factors influencing sustainable water supply in Botswana’, Geo journal 41(1): 43–53.
Duflo, E., Galiani, S. and Mobarak, M. (2012) Improving Access to Urban Services for the Poor: Open Issues and a Framework for a Future Research Agenda, Cambridge, MA: Abdul Latif Jameel Poverty Action Lab.
Elizabeth, R.K. and Paul, V. (2005) Regional Assessment Survey and Workshop on Full Cost Recovery for Water Utilities in Southeast Asia: Report on Sharing International Experience and Best Practices, Washington, DC: USAID; Paris: OECD.
Government of India (GOI) (2011) Report on Indian Infrastructure and Services, The High Powered Expert Committee (HPEC) for Estimating the Investment Requirements for Urban Infrastructure Services, New Delhi: Ministry of Urban Development, Govt of India.
Janvry, A.D. and Sadoulet, E. (2001) Access to Land and Land Policy Reforms, UNU-WIDER Policy Brief 3, Helsinki: UNU-WIDER.
Karnataka Urban Infrastructure Development and Finance Corporation (KUIDFC) (2006) KUIDFC/KUWASIP/CIR-DZ/01/2006-07/2341 circular dated November 9, Bangalore, India: KUIDFC.
McKenzie, D. and Ray, I. (2009) ‘Urban water supply in India: status, reform options and possible lessons’, Water Policy 11: 442–60 <http://dx.doi.org/10.2166/wp.2009.056>.
Marshall, S. (2011) ‘The water crisis in Kenya: causes, effects and solutions’, Global Majority E-Journal 2: 31–45.
Monney, I., Buamah, R., Odai, S.N., Awuah, E. and Nyenje, P.M. (2013) ‘Evaluating access to potable water and basic sanitation in Ghana’s largest urban slum community: Old Fadama, Accra’, Journal of Environment and Earth Science 3(11): 72–9.
Ribot, J. and Peluso, N. (2003) ‘A theory of access’, Rural Sociology 68(2): 153–81 <http://dx.doi.org/10.1111/j.1549-0831.2003.tb00133.x>.
Roy, D. (2013) ‘Negotiating marginalities: right to water in Delhi’, Urban Water Journal 10(2): 97–104 <http://dx.doi.org/10.1080/1573062X.2012.709254>.
Seetharam, K.E. and Bridges, G. (2005) ‘Helping India achieve 24/7 water supply service by 2010’, ADB Report on A summary of Observations and Outputs from the Roundtable Discussion on Private Sector Participation in Water Supply in India (Bangalore, 15–16 June 2005) and Follow-up Conference, Delhi, pp. 1–8.
UNICEF/World Health Organization (UNICEF/WHO) (2012) Progress on Drinking Water and Sanitation, 2012 Update, New York: UNICEF; Geneva: WHO.
United Nations (2013) The Millennium Development Goals Report 2013, New York: United Nations.
US Code, Title 16 (2010) ‘Conservation, Chapter 46 public utility regulatory policies, Subchapter II standards for electric utilities, Section 2624 lifeline rates [online], Cornell University Law School, Legal Information Institute <www.law.cornell.edu/uscode/text/16/chapter-46> [accessed 5 February 2015].
Water and Sanitation Program (WSP) (2006) Connecting the Slums: A Utility’s Pro-Poor Approach in Bangalore, WSP Field Note 36080, New Delhi: Water and Sanitation Program – South Asia.
Akbar, H.M.D., Minnery, J.R., Horen, B.V. and Smith, P. (2007) ‘Community water supply for the urban poor in developing countries: the case of Dhaka, Bangladesh’, Habitat International 31: 24–35 <http://dx.doi.org/10.1016/j.habitatint.2006.03.001>.
Allen, A., Dávila, J.D. and Hofmann, P. (2006) Governance of Water and Sanitation Services for the Peri-urban Poor: A Framework for Understanding and Action in Metropolitan Regions, London: Development Planning Unit, UCL.
Bakker, K. and Kooy, M. (2008) ‘Governance failure: rethinking the institutional dimensions of urban water supply to poor households’, World Development 36: 1891–1915 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Basani, M., Isham, J. and Reilly, B. (2008) ‘The determinants of water connection and water consumption: empirical evidence from a Cambodian household survey’, World Development 36: 953–68 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Bouselly, L., Gupta, S. and Ghosh, D. (2006) Water and Urban Poor, Working Paper no. 06–11, New Delhi: National Institute of Urban Affairs.
Central Public Health and Environmental Engineering Organisation (CPHEEO) (1999) Manual on Water Supply and Treatment, New Delhi: CPHEEO, Ministry of Urban Development, Govt of India.
Chatterji, D. (1997) ‘The economic evaluation of urban water supply schemes’, Economic and Political Weekly, 1542–46.
Clarke, G.R.G., Mendard, C. and Auluaga, A.M. (2002) ‘Measuring the welfare effects of reform: urban water supply in Guinea’, World Development 30: 1517–37 <http://dx.doi.org/10.1016/S0305-750X(02)00051-7>.
Cleophas, L. (1997) ‘Socio-economic factors influencing sustainable water supply in Botswana’, Geo journal 41(1): 43–53.
Duflo, E., Galiani, S. and Mobarak, M. (2012) Improving Access to Urban Services for the Poor: Open Issues and a Framework for a Future Research Agenda, Cambridge, MA: Abdul Latif Jameel Poverty Action Lab.
Elizabeth, R.K. and Paul, V. (2005) Regional Assessment Survey and Workshop on Full Cost Recovery for Water Utilities in Southeast Asia: Report on Sharing International Experience and Best Practices, Washington, DC: USAID; Paris: OECD.
Government of India (GOI) (2011) Report on Indian Infrastructure and Services, The High Powered Expert Committee (HPEC) for Estimating the Investment Requirements for Urban Infrastructure Services, New Delhi: Ministry of Urban Development, Govt of India.
Janvry, A.D. and Sadoulet, E. (2001) Access to Land and Land Policy Reforms, UNU-WIDER Policy Brief 3, Helsinki: UNU-WIDER.
Karnataka Urban Infrastructure Development and Finance Corporation (KUIDFC) (2006) KUIDFC/KUWASIP/CIR-DZ/01/2006-07/2341 circular dated November 9, Bangalore, India: KUIDFC.
McKenzie, D. and Ray, I. (2009) ‘Urban water supply in India: status, reform options and possible lessons’, Water Policy 11: 442–60 <http://dx.doi.org/10.2166/wp.2009.056>.
Marshall, S. (2011) ‘The water crisis in Kenya: causes, effects and solutions’, Global Majority E-Journal 2: 31–45.
Monney, I., Buamah, R., Odai, S.N., Awuah, E. and Nyenje, P.M. (2013) ‘Evaluating access to potable water and basic sanitation in Ghana’s largest urban slum community: Old Fadama, Accra’, Journal of Environment and Earth Science 3(11): 72–9.
Ribot, J. and Peluso, N. (2003) ‘A theory of access’, Rural Sociology 68(2): 153–81 <http://dx.doi.org/10.1111/j.1549-0831.2003.tb00133.x>.
Roy, D. (2013) ‘Negotiating marginalities: right to water in Delhi’, Urban Water Journal 10(2): 97–104 <http://dx.doi.org/10.1080/1573062X.2012.709254>.
Seetharam, K.E. and Bridges, G. (2005) ‘Helping India achieve 24/7 water supply service by 2010’, ADB Report on A summary of Observations and Outputs from the Roundtable Discussion on Private Sector Participation in Water Supply in India (Bangalore, 15–16 June 2005) and Follow-up Conference, Delhi, pp. 1–8.
UNICEF/World Health Organization (UNICEF/WHO) (2012) Progress on Drinking Water and Sanitation, 2012 Update, New York: UNICEF; Geneva: WHO.
United Nations (2013) The Millennium Development Goals Report 2013, New York: United Nations.
US Code, Title 16 (2010) ‘Conservation, Chapter 46 public utility regulatory policies, Subchapter II standards for electric utilities, Section 2624 lifeline rates [online], Cornell University Law School, Legal Information Institute <www.law.cornell.edu/uscode/text/16/chapter-46> [accessed 5 February 2015].
Water and Sanitation Program (WSP) (2006) Connecting the Slums: A Utility’s Pro-Poor Approach in Bangalore, WSP Field Note 36080, New Delhi: Water and Sanitation Program – South Asia.
Akbar, H.M.D., Minnery, J.R., Horen, B.V. and Smith, P. (2007) ‘Community water supply for the urban poor in developing countries: the case of Dhaka, Bangladesh’, Habitat International 31: 24–35 <http://dx.doi.org/10.1016/j.habitatint.2006.03.001>.
Allen, A., Dávila, J.D. and Hofmann, P. (2006) Governance of Water and Sanitation Services for the Peri-urban Poor: A Framework for Understanding and Action in Metropolitan Regions, London: Development Planning Unit, UCL.
Bakker, K. and Kooy, M. (2008) ‘Governance failure: rethinking the institutional dimensions of urban water supply to poor households’, World Development 36: 1891–1915 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Basani, M., Isham, J. and Reilly, B. (2008) ‘The determinants of water connection and water consumption: empirical evidence from a Cambodian household survey’, World Development 36: 953–68 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Bouselly, L., Gupta, S. and Ghosh, D. (2006) Water and Urban Poor, Working Paper no. 06–11, New Delhi: National Institute of Urban Affairs.
Central Public Health and Environmental Engineering Organisation (CPHEEO) (1999) Manual on Water Supply and Treatment, New Delhi: CPHEEO, Ministry of Urban Development, Govt of India.
Chatterji, D. (1997) ‘The economic evaluation of urban water supply schemes’, Economic and Political Weekly, 1542–46.
Clarke, G.R.G., Mendard, C. and Auluaga, A.M. (2002) ‘Measuring the welfare effects of reform: urban water supply in Guinea’, World Development 30: 1517–37 <http://dx.doi.org/10.1016/S0305-750X(02)00051-7>.
Cleophas, L. (1997) ‘Socio-economic factors influencing sustainable water supply in Botswana’, Geo journal 41(1): 43–53.
Duflo, E., Galiani, S. and Mobarak, M. (2012) Improving Access to Urban Services for the Poor: Open Issues and a Framework for a Future Research Agenda, Cambridge, MA: Abdul Latif Jameel Poverty Action Lab.
Elizabeth, R.K. and Paul, V. (2005) Regional Assessment Survey and Workshop on Full Cost Recovery for Water Utilities in Southeast Asia: Report on Sharing International Experience and Best Practices, Washington, DC: USAID; Paris: OECD.
Government of India (GOI) (2011) Report on Indian Infrastructure and Services, The High Powered Expert Committee (HPEC) for Estimating the Investment Requirements for Urban Infrastructure Services, New Delhi: Ministry of Urban Development, Govt of India.
Janvry, A.D. and Sadoulet, E. (2001) Access to Land and Land Policy Reforms, UNU-WIDER Policy Brief 3, Helsinki: UNU-WIDER.
Karnataka Urban Infrastructure Development and Finance Corporation (KUIDFC) (2006) KUIDFC/KUWASIP/CIR-DZ/01/2006-07/2341 circular dated November 9, Bangalore, India: KUIDFC.
McKenzie, D. and Ray, I. (2009) ‘Urban water supply in India: status, reform options and possible lessons’, Water Policy 11: 442–60 <http://dx.doi.org/10.2166/wp.2009.056>.
Marshall, S. (2011) ‘The water crisis in Kenya: causes, effects and solutions’, Global Majority E-Journal 2: 31–45.
Monney, I., Buamah, R., Odai, S.N., Awuah, E. and Nyenje, P.M. (2013) ‘Evaluating access to potable water and basic sanitation in Ghana’s largest urban slum community: Old Fadama, Accra’, Journal of Environment and Earth Science 3(11): 72–9.
Ribot, J. and Peluso, N. (2003) ‘A theory of access’, Rural Sociology 68(2): 153–81 <http://dx.doi.org/10.1111/j.1549-0831.2003.tb00133.x>.
Roy, D. (2013) ‘Negotiating marginalities: right to water in Delhi’, Urban Water Journal 10(2): 97–104 <http://dx.doi.org/10.1080/1573062X.2012.709254>.
Seetharam, K.E. and Bridges, G. (2005) ‘Helping India achieve 24/7 water supply service by 2010’, ADB Report on A summary of Observations and Outputs from the Roundtable Discussion on Private Sector Participation in Water Supply in India (Bangalore, 15–16 June 2005) and Follow-up Conference, Delhi, pp. 1–8.
UNICEF/World Health Organization (UNICEF/WHO) (2012) Progress on Drinking Water and Sanitation, 2012 Update, New York: UNICEF; Geneva: WHO.
United Nations (2013) The Millennium Development Goals Report 2013, New York: United Nations.
US Code, Title 16 (2010) ‘Conservation, Chapter 46 public utility regulatory policies, Subchapter II standards for electric utilities, Section 2624 lifeline rates [online], Cornell University Law School, Legal Information Institute <www.law.cornell.edu/uscode/text/16/chapter-46> [accessed 5 February 2015].
Water and Sanitation Program (WSP) (2006) Connecting the Slums: A Utility’s Pro-Poor Approach in Bangalore, WSP Field Note 36080, New Delhi: Water and Sanitation Program – South Asia.
Akbar, H.M.D., Minnery, J.R., Horen, B.V. and Smith, P. (2007) ‘Community water supply for the urban poor in developing countries: the case of Dhaka, Bangladesh’, Habitat International 31: 24–35 <http://dx.doi.org/10.1016/j.habitatint.2006.03.001>.
Allen, A., Dávila, J.D. and Hofmann, P. (2006) Governance of Water and Sanitation Services for the Peri-urban Poor: A Framework for Understanding and Action in Metropolitan Regions, London: Development Planning Unit, UCL.
Bakker, K. and Kooy, M. (2008) ‘Governance failure: rethinking the institutional dimensions of urban water supply to poor households’, World Development 36: 1891–1915 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Basani, M., Isham, J. and Reilly, B. (2008) ‘The determinants of water connection and water consumption: empirical evidence from a Cambodian household survey’, World Development 36: 953–68 <http://dx.doi.org/10.1016/j.worlddev.2007.09.015>.
Bouselly, L., Gupta, S. and Ghosh, D. (2006) Water and Urban Poor, Working Paper no. 06–11, New Delhi: National Institute of Urban Affairs.
Central Public Health and Environmental Engineering Organisation (CPHEEO) (1999) Manual on Water Supply and Treatment, New Delhi: CPHEEO, Ministry of Urban Development, Govt of India.
Chatterji, D. (1997) ‘The economic evaluation of urban water supply schemes’, Economic and Political Weekly, 1542–46.
Clarke, G.R.G., Mendard, C. and Auluaga, A.M. (2002) ‘Measuring the welfare effects of reform: urban water supply in Guinea’, World Development 30: 1517–37 <http://dx.doi.org/10.1016/S0305-750X(02)00051-7>.
Cleophas, L. (1997) ‘Socio-economic factors influencing sustainable water supply in Botswana’, Geo journal 41(1): 43–53.
Duflo, E., Galiani, S. and Mobarak, M. (2012) Improving Access to Urban Services for the Poor: Open Issues and a Framework for a Future Research Agenda, Cambridge, MA: Abdul Latif Jameel Poverty Action Lab.
Elizabeth, R.K. and Paul, V. (2005) Regional Assessment Survey and Workshop on Full Cost Recovery for Water Utilities in Southeast Asia: Report on Sharing International Experience and Best Practices, Washington, DC: USAID; Paris: OECD.
Government of India (GOI) (2011) Report on Indian Infrastructure and Services, The High Powered Expert Committee (HPEC) for Estimating the Investment Requirements for Urban Infrastructure Services, New Delhi: Ministry of Urban Development, Govt of India.
Janvry, A.D. and Sadoulet, E. (2001) Access to Land and Land Policy Reforms, UNU-WIDER Policy Brief 3, Helsinki: UNU-WIDER.
Karnataka Urban Infrastructure Development and Finance Corporation (KUIDFC) (2006) KUIDFC/KUWASIP/CIR-DZ/01/2006-07/2341 circular dated November 9, Bangalore, India: KUIDFC.
McKenzie, D. and Ray, I. (2009) ‘Urban water supply in India: status, reform options and possible lessons’, Water Policy 11: 442–60 <http://dx.doi.org/10.2166/wp.2009.056>.
Marshall, S. (2011) ‘The water crisis in Kenya: causes, effects and solutions’, Global Majority E-Journal 2: 31–45.
Monney, I., Buamah, R., Odai, S.N., Awuah, E. and Nyenje, P.M. (2013) ‘Evaluating access to potable water and basic sanitation in Ghana’s largest urban slum community: Old Fadama, Accra’, Journal of Environment and Earth Science 3(11): 72–9.
Ribot, J. and Peluso, N. (2003) ‘A theory of access’, Rural Sociology 68(2): 153–81 <http://dx.doi.org/10.1111/j.1549-0831.2003.tb00133.x>.
Roy, D. (2013) ‘Negotiating marginalities: right to water in Delhi’, Urban Water Journal 10(2): 97–104 <http://dx.doi.org/10.1080/1573062X.2012.709254>.
Seetharam, K.E. and Bridges, G. (2005) ‘Helping India achieve 24/7 water supply service by 2010’, ADB Report on A summary of Observations and Outputs from the Roundtable Discussion on Private Sector Participation in Water Supply in India (Bangalore, 15–16 June 2005) and Follow-up Conference, Delhi, pp. 1–8.
UNICEF/World Health Organization (UNICEF/WHO) (2012) Progress on Drinking Water and Sanitation, 2012 Update, New York: UNICEF; Geneva: WHO.
United Nations (2013) The Millennium Development Goals Report 2013, New York: United Nations.
US Code, Title 16 (2010) ‘Conservation, Chapter 46 public utility regulatory policies, Subchapter II standards for electric utilities, Section 2624 lifeline rates [online], Cornell University Law School, Legal Information Institute <www.law.cornell.edu/uscode/text/16/chapter-46> [accessed 5 February 2015].
Water and Sanitation Program (WSP) (2006) Connecting the Slums: A Utility’s Pro-Poor Approach in Bangalore, WSP Field Note 36080, New Delhi: Water and Sanitation Program – South Asia.
Development Studies in Regional Science
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