This paper describes the process of developing WaterAid's organizational awareness and capacity to reach the most marginalized people with WASH through a gradual shift from a focus on service delivery towards a rights-based approach. It gives an account of specific programmes designed to develop a greater understanding of the benefits and challenges of using rights as a framework, and explores internal and external factors that have helped WaterAid move towards a rights-based approach, factors that hinder this, and the continuing challenges of working as an INGO within a rights framework. The paper concludes that rights-based approaches offer effective ways to increase community demand for WASH and the accountability of duty bearers, and can help to increase sustainable access to WASH for the most marginalized groups. In building on these skills and experiences WaterAid needs to be clear about its roles and responsibilities in the realization of human rights to water and sanitation.

ActionAid (2010) ActionAid's Human Rights Based Approach (HRBA) Resource Book [online] <www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook≯ [accessed 5 September 2014]. www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook

Bartram, J. Charles, K., Evans, B., O’Hanlon, L. and Pedley, S. (2012) ‘Commentary on community-led total sanitation and human rights: should the right to community-wide health be won at the cost of individual rights?’ Journal of Water and Health 10(4): 499-503 <http://dx.doi.org/10.2166/wh.2012.205≯.

Coulby, H. (2013) Governance and Transparency Fund Programme Handbooks [online] <www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092≯ [accessed 5 September 2014]. www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092

De Albuquerque, C. and Roaf, V. (2012) On the Right Track, Good Practices in Realising the Rights to Water and Sanitation, 1st edn, Lisbon: UN Special Rapporteur on the Human Right to Safe Drinking Water and Sanitation.

De Albuquerque, C. and Roaf, V. (2014) Handbook on the Realisation of the Human Rights to Water and Sanitation [online], Geneva: UNHCHR <www.righttowater.info/handbook/≯ [accessed 17 September 2014]. www.righttowater.info/handbook/

Langford, M., Bartram, J. and Roaf, V. (2011) ‘Revisiting dignity: the human right to sanitation’, in M. Langford and A. Russell (eds), The Right to Water: Theory, Practice and Prospects, p. 25, Cambridge: Cambridge University Press.

Meier, B., Kayser, G., Amjad, U. and Bartram, J. (2012) ‘Implementing an evolving human right through water and sanitation policy’, Water Policy 15: 1-18 <http://dx.doi.org/10.2139/ssrn.2015424≯.

Mirosa, O. and Harris, L. (2012) ‘Human right to water: contemporary challenges and countours of a global debate’, Antipode 44(3): 932-49.

Oxfam (2014) Quick Guide to Rights Based Approaches in Development [online] <http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421≯ [accessed September 2014]. http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421

RWSN (2011) ‘RWSN theme: equity and inclusion in rural water supplies’ [online] <http://rural-water-supply.net/en/equity-and-inclusion≯ [accessed 5 September 2014]. http://rural-water-supply.net/en/equity-and-inclusion

Sharmila L. Murthy JD, MPA, The Human Right(s) to Water and Sanitation: History, Meaning, and the Controversy Over-Privatization, 31 Berkeley J. Int'l Law. 89 (2013). Available at: http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3. http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3

Singh, N. (2013) ‘Translating human right to water and sanitation into reality: a practical framework for analysis’, Water Policy 15(6): 943-60 <http://dx.doi.org/10.1007/s11948-013-9504-x≯.

United Nations General Assembley (2014) High-level Event of the General Assembly on the Contributions of Human Rights and the Rule of Law in the Post-2015 Development Agenda [online] <www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml≯ [accessed 6 September 2014]. www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml

WaterAid (2006) Bridging the Gap: Citizens’ Action for Accountability in Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf

WaterAid (2010) Equity and Inclusion: A Rights-Based Approach [pdf] <www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf

WaterAid (2011) Rights Based Approaches to Increasing Access to Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf

WaterAid (2014) Child Rights-based Water, Sanitation and Hygiene in Practice [online] <www.wateraid.org/news/news/child-rights-based-wash-in-practice≯ [accessed 5 September 2014]. www.wateraid.org/news/news/child-rights-based-wash-in-practice

WaterAid/FAN (2013) Case studies from the Governance and Transparency Fund Programme [pdf] <www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf

WaterAid/FAN (2014) Governance and Transparency Fund Programme (GTF): Most Significant Results [pdf] <www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf

WEDC (2012) ‘Equity and inclusion in water, sanitation and hygiene’ [online] <https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html≯ [accessed 5 September 2014]. https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html

Wilbur, J. (2014) Undoing Inequity: WASH Programmes that Deliver for All in Uganda and Zambia [pdf] WASH 2014 Conference <www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf≯ [accessed 5 September 2014]. www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf

ActionAid (2010) ActionAid's Human Rights Based Approach (HRBA) Resource Book [online] <www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook≯ [accessed 5 September 2014]. www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook

Bartram, J. Charles, K., Evans, B., O’Hanlon, L. and Pedley, S. (2012) ‘Commentary on community-led total sanitation and human rights: should the right to community-wide health be won at the cost of individual rights?’ Journal of Water and Health 10(4): 499-503 <http://dx.doi.org/10.2166/wh.2012.205≯.

Coulby, H. (2013) Governance and Transparency Fund Programme Handbooks [online] <www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092≯ [accessed 5 September 2014]. www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092

De Albuquerque, C. and Roaf, V. (2012) On the Right Track, Good Practices in Realising the Rights to Water and Sanitation, 1st edn, Lisbon: UN Special Rapporteur on the Human Right to Safe Drinking Water and Sanitation.

De Albuquerque, C. and Roaf, V. (2014) Handbook on the Realisation of the Human Rights to Water and Sanitation [online], Geneva: UNHCHR <www.righttowater.info/handbook/≯ [accessed 17 September 2014]. www.righttowater.info/handbook/

Langford, M., Bartram, J. and Roaf, V. (2011) ‘Revisiting dignity: the human right to sanitation’, in M. Langford and A. Russell (eds), The Right to Water: Theory, Practice and Prospects, p. 25, Cambridge: Cambridge University Press.

Meier, B., Kayser, G., Amjad, U. and Bartram, J. (2012) ‘Implementing an evolving human right through water and sanitation policy’, Water Policy 15: 1-18 <http://dx.doi.org/10.2139/ssrn.2015424≯.

Mirosa, O. and Harris, L. (2012) ‘Human right to water: contemporary challenges and countours of a global debate’, Antipode 44(3): 932-49.

Oxfam (2014) Quick Guide to Rights Based Approaches in Development [online] <http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421≯ [accessed September 2014]. http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421

RWSN (2011) ‘RWSN theme: equity and inclusion in rural water supplies’ [online] <http://rural-water-supply.net/en/equity-and-inclusion≯ [accessed 5 September 2014]. http://rural-water-supply.net/en/equity-and-inclusion

Sharmila L. Murthy JD, MPA, The Human Right(s) to Water and Sanitation: History, Meaning, and the Controversy Over-Privatization, 31 Berkeley J. Int'l Law. 89 (2013). Available at: http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3. http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3

Singh, N. (2013) ‘Translating human right to water and sanitation into reality: a practical framework for analysis’, Water Policy 15(6): 943-60 <http://dx.doi.org/10.1007/s11948-013-9504-x≯.

United Nations General Assembley (2014) High-level Event of the General Assembly on the Contributions of Human Rights and the Rule of Law in the Post-2015 Development Agenda [online] <www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml≯ [accessed 6 September 2014]. www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml

WaterAid (2006) Bridging the Gap: Citizens’ Action for Accountability in Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf

WaterAid (2010) Equity and Inclusion: A Rights-Based Approach [pdf] <www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf

WaterAid (2011) Rights Based Approaches to Increasing Access to Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf

WaterAid (2014) Child Rights-based Water, Sanitation and Hygiene in Practice [online] <www.wateraid.org/news/news/child-rights-based-wash-in-practice≯ [accessed 5 September 2014]. www.wateraid.org/news/news/child-rights-based-wash-in-practice

WaterAid/FAN (2013) Case studies from the Governance and Transparency Fund Programme [pdf] <www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf

WaterAid/FAN (2014) Governance and Transparency Fund Programme (GTF): Most Significant Results [pdf] <www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf

WEDC (2012) ‘Equity and inclusion in water, sanitation and hygiene’ [online] <https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html≯ [accessed 5 September 2014]. https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html

Wilbur, J. (2014) Undoing Inequity: WASH Programmes that Deliver for All in Uganda and Zambia [pdf] WASH 2014 Conference <www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf≯ [accessed 5 September 2014]. www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf

ActionAid (2010) ActionAid's Human Rights Based Approach (HRBA) Resource Book [online] <www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook≯ [accessed 5 September 2014]. www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook

Bartram, J. Charles, K., Evans, B., O’Hanlon, L. and Pedley, S. (2012) ‘Commentary on community-led total sanitation and human rights: should the right to community-wide health be won at the cost of individual rights?’ Journal of Water and Health 10(4): 499-503 <http://dx.doi.org/10.2166/wh.2012.205≯.

Coulby, H. (2013) Governance and Transparency Fund Programme Handbooks [online] <www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092≯ [accessed 5 September 2014]. www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092

De Albuquerque, C. and Roaf, V. (2012) On the Right Track, Good Practices in Realising the Rights to Water and Sanitation, 1st edn, Lisbon: UN Special Rapporteur on the Human Right to Safe Drinking Water and Sanitation.

De Albuquerque, C. and Roaf, V. (2014) Handbook on the Realisation of the Human Rights to Water and Sanitation [online], Geneva: UNHCHR <www.righttowater.info/handbook/≯ [accessed 17 September 2014]. www.righttowater.info/handbook/

Langford, M., Bartram, J. and Roaf, V. (2011) ‘Revisiting dignity: the human right to sanitation’, in M. Langford and A. Russell (eds), The Right to Water: Theory, Practice and Prospects, p. 25, Cambridge: Cambridge University Press.

Meier, B., Kayser, G., Amjad, U. and Bartram, J. (2012) ‘Implementing an evolving human right through water and sanitation policy’, Water Policy 15: 1-18 <http://dx.doi.org/10.2139/ssrn.2015424≯.

Mirosa, O. and Harris, L. (2012) ‘Human right to water: contemporary challenges and countours of a global debate’, Antipode 44(3): 932-49.

Oxfam (2014) Quick Guide to Rights Based Approaches in Development [online] <http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421≯ [accessed September 2014]. http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421

RWSN (2011) ‘RWSN theme: equity and inclusion in rural water supplies’ [online] <http://rural-water-supply.net/en/equity-and-inclusion≯ [accessed 5 September 2014]. http://rural-water-supply.net/en/equity-and-inclusion

Sharmila L. Murthy JD, MPA, The Human Right(s) to Water and Sanitation: History, Meaning, and the Controversy Over-Privatization, 31 Berkeley J. Int'l Law. 89 (2013). Available at: http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3. http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3

Singh, N. (2013) ‘Translating human right to water and sanitation into reality: a practical framework for analysis’, Water Policy 15(6): 943-60 <http://dx.doi.org/10.1007/s11948-013-9504-x≯.

United Nations General Assembley (2014) High-level Event of the General Assembly on the Contributions of Human Rights and the Rule of Law in the Post-2015 Development Agenda [online] <www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml≯ [accessed 6 September 2014]. www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml

WaterAid (2006) Bridging the Gap: Citizens’ Action for Accountability in Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf

WaterAid (2010) Equity and Inclusion: A Rights-Based Approach [pdf] <www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf

WaterAid (2011) Rights Based Approaches to Increasing Access to Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf

WaterAid (2014) Child Rights-based Water, Sanitation and Hygiene in Practice [online] <www.wateraid.org/news/news/child-rights-based-wash-in-practice≯ [accessed 5 September 2014]. www.wateraid.org/news/news/child-rights-based-wash-in-practice

WaterAid/FAN (2013) Case studies from the Governance and Transparency Fund Programme [pdf] <www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf

WaterAid/FAN (2014) Governance and Transparency Fund Programme (GTF): Most Significant Results [pdf] <www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf

WEDC (2012) ‘Equity and inclusion in water, sanitation and hygiene’ [online] <https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html≯ [accessed 5 September 2014]. https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html

Wilbur, J. (2014) Undoing Inequity: WASH Programmes that Deliver for All in Uganda and Zambia [pdf] WASH 2014 Conference <www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf≯ [accessed 5 September 2014]. www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf

ActionAid (2010) ActionAid's Human Rights Based Approach (HRBA) Resource Book [online] <www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook≯ [accessed 5 September 2014]. www.actionaid.org/publications/actionaids-human-rights-based-approach-hrba-resourcebook

Bartram, J. Charles, K., Evans, B., O’Hanlon, L. and Pedley, S. (2012) ‘Commentary on community-led total sanitation and human rights: should the right to community-wide health be won at the cost of individual rights?’ Journal of Water and Health 10(4): 499-503 <http://dx.doi.org/10.2166/wh.2012.205≯.

Coulby, H. (2013) Governance and Transparency Fund Programme Handbooks [online] <www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092≯ [accessed 5 September 2014]. www.wateraid.org/what-we-do/our-approach/research-and-publications/viewpublication? id=f1738e29-266b-4c97-bbf7-2fa538d67092

De Albuquerque, C. and Roaf, V. (2012) On the Right Track, Good Practices in Realising the Rights to Water and Sanitation, 1st edn, Lisbon: UN Special Rapporteur on the Human Right to Safe Drinking Water and Sanitation.

De Albuquerque, C. and Roaf, V. (2014) Handbook on the Realisation of the Human Rights to Water and Sanitation [online], Geneva: UNHCHR <www.righttowater.info/handbook/≯ [accessed 17 September 2014]. www.righttowater.info/handbook/

Langford, M., Bartram, J. and Roaf, V. (2011) ‘Revisiting dignity: the human right to sanitation’, in M. Langford and A. Russell (eds), The Right to Water: Theory, Practice and Prospects, p. 25, Cambridge: Cambridge University Press.

Meier, B., Kayser, G., Amjad, U. and Bartram, J. (2012) ‘Implementing an evolving human right through water and sanitation policy’, Water Policy 15: 1-18 <http://dx.doi.org/10.2139/ssrn.2015424≯.

Mirosa, O. and Harris, L. (2012) ‘Human right to water: contemporary challenges and countours of a global debate’, Antipode 44(3): 932-49.

Oxfam (2014) Quick Guide to Rights Based Approaches in Development [online] <http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421≯ [accessed September 2014]. http://policy-practice.oxfam.org.uk/publications/quick-guide-to-rights-based-approaches-todevelopment-312421

RWSN (2011) ‘RWSN theme: equity and inclusion in rural water supplies’ [online] <http://rural-water-supply.net/en/equity-and-inclusion≯ [accessed 5 September 2014]. http://rural-water-supply.net/en/equity-and-inclusion

Sharmila L. Murthy JD, MPA, The Human Right(s) to Water and Sanitation: History, Meaning, and the Controversy Over-Privatization, 31 Berkeley J. Int'l Law. 89 (2013). Available at: http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3. http://scholarship.law.berkeley.edu/bjil/vol31/iss1/3

Singh, N. (2013) ‘Translating human right to water and sanitation into reality: a practical framework for analysis’, Water Policy 15(6): 943-60 <http://dx.doi.org/10.1007/s11948-013-9504-x≯.

United Nations General Assembley (2014) High-level Event of the General Assembly on the Contributions of Human Rights and the Rule of Law in the Post-2015 Development Agenda [online] <www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml≯ [accessed 6 September 2014]. www.un.org/en/ga/president/68/settingthestage/5hrrol.shtml

WaterAid (2006) Bridging the Gap: Citizens’ Action for Accountability in Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/citizens-action-universal-right-water-report.pdf

WaterAid (2010) Equity and Inclusion: A Rights-Based Approach [pdf] <www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/equity-inclusion-english.pdf

WaterAid (2011) Rights Based Approaches to Increasing Access to Water and Sanitation [pdf] <www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Rights-based-approach-Discussion-paper.pdf

WaterAid (2014) Child Rights-based Water, Sanitation and Hygiene in Practice [online] <www.wateraid.org/news/news/child-rights-based-wash-in-practice≯ [accessed 5 September 2014]. www.wateraid.org/news/news/child-rights-based-wash-in-practice

WaterAid/FAN (2013) Case studies from the Governance and Transparency Fund Programme [pdf] <www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/GTF-compendium-of-case-studies-FINAL.pdf

WaterAid/FAN (2014) Governance and Transparency Fund Programme (GTF): Most Significant Results [pdf] <www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf≯ [accessed 5 September 2014]. www.wateraid.org/~/media/Publications/Governance-and-Transparency-fund-MSRA-document.pdf

WEDC (2012) ‘Equity and inclusion in water, sanitation and hygiene’ [online] <https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html≯ [accessed 5 September 2014]. https://wedcknowledge.lboro.ac.uk/collections/equity-inclusion/general.html

Wilbur, J. (2014) Undoing Inequity: WASH Programmes that Deliver for All in Uganda and Zambia [pdf] WASH 2014 Conference <www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf≯ [accessed 5 September 2014]. www.shareresearch.org/LocalResources/Wilbur_UI_Brisbane_WASH_Poster.pdf