This book provides a wide review of experience of donor agencies in designing and implementing business development services for small and medium enterprises (SME). The papers, from the International Conference on Business Development Services, presented in this book assess the performance of the development services operating within the various developing countries.They explore new and innovative approaches to achieving sustainable BDS services and ways of achieving greater cost-effectiveness in their delivery.

Preface
Contributors
List of Acronyms
PART I, INTRODUCTION AND BACKGROUND
1. Summary report
JACOB LEVITSKY
2. The emerging strategy for building BDS markets
WILLIAM STEEL, JIM TANBURN AND KRIS HALIBERG
PART II, ENTREPRENEURSHIP DEVELOPMENT PROGRAMMES
3. The case of CEFE - a new look at entrepreneurship
RAINER KOI.SHORN AND UWE WEIHERT
PART III, INTEGRATED SME CAPACITY BUILDING
4. The EMPRETEC Ghana Foundation
ALAN GIBSON
5. Development projects: a partnership experience in Chile
.I.M. BENAVENTE
6. High-impact, cost-effective BDS through NGOs
KENNETH E. LOUCKS
7. Comparing two west African BDS experiences
MICHEL BOTZUNG
PART IV, BUSINESS CENTRES
8. Swiss contact: business centre approach in Indonesia and the Philippines
ALAN GIBSON AND ROBERT HITCHINS
9. Enterprise development centres in Latin America
ANTONIO GARCIA TABUIENCA AND JUAN JOSE LLISTERRI
10. The operation of three Romanian Business Centres
RICHARD M. KENNEDY, PIHILIPPE SCHOLTES AND CASPER SONESSON
PART V, ADVISORY SERVICES
11. Enterprise support services for Africa project
MARY M. LYNCH AND KWAME YOUNG-GYAMPO
PART VI, TRAINING AND COUNSELLING
12. Kenya Voucher Programme for training and BDS
THYRA A. RILEY AND WII.LIAM F. STI:EL
13. Matching grant schemes
DANIEL CRISAFULU
PART VII, BUSINESS LINKAGES
14. Business linkages in Zimbabwe: the Manicaland Project
JOHN GRIERSON, DONALD C. MEAD AND EDWARD KAKORE
15. Global experience in industrial subcontracting and partnerships
ANDRE. DE. CROMBRUGGHE. AND .I. C. MONTES
16. Clusters and network development in developing countries
GIOVANNA CEGLIE AND MARCO DINI
PART VIII, BUSINESS INCUBATORS
17. Nurturing entrepreneurs: incubators in Brazil
RUSTAM LALKAKA AN/J DANIEL SHAFFER
18. Russia: the Volkhov International Business Incubator
IDA F:S. SCHMERTZ
PART IX, MARKETING
19. AMKA, Tanzania: Export marketing development services
ALAN GIBSON ANn LEON TOMESEN
20. Marketing micro and small enterprise in Latin America
LENE MIKKELSEN
PART X, TECHNOLOGY
21. Business development and technology improvement services in India
SANJAY SINHA
22. A market-based approach to BDS: the FIT project
JIM TANBURN
PART XI, VIABILITY AND MEASUREMENT OF BDS
23. The financial viability of BDS
LARA GOLDMARK
24. Measuring BDS performance - A summary framework
MARY MCVAY

Jacob Levitsky
Jacob Levitsky is a development consultant based in the UK, and was formerly Small Enterprise Advisor for the World Bank in Washington DC.