WEDC
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 6 - Sample strategic marketing plan India
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Services for the Urban Poor: Section 4. Technical Guidelines for Planners and Engineers
Technical Guidelines: Parts 4a, 4b, 4c, 4d, 4e and 4f is aimed primarily at urban engineers and planners. It provides a range of different tools for detailed planning and guidelines for design. The tools cover different technical options for service improvements to urban poor areas, including 'handy...
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Services for the Urban Poor 5 From Action Plans to Implementation
From Action Plans to Implementation is aimed primarily at urban engineers. It provides guidance on taking local action plans forward to the stage of implementing service improvements at the field level, including administrative procedures for technical and financial approval and the different option...
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Services for the Urban Poor 6 Operation and Maintenance
Operation and Maintenance is aimed primarily at urban engineers and planners. It presents different strategies for managing O&M and considers how these can be applied to produce detailed plans for improved operation and maintenance at the neighbourhood, Ward and Municipal levels.
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 2 - Guidance Notes for Managers
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 4 - Sample strategic marketing plan
This sample strategic marketing plan (SMP) for Mombasa in Kenya has been completed as part of urban water sector marketing research that was lead by Water and Engineering Development Centre (WEDC) and IWE, Cranfield University and funded by DFID (UK). The purpose of the Mombasa urban water sector re...
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 3 PREPP
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Small Water Enterprises in Africa 3 - Sudan: A Study of Small Water Enterprises in Khartoum
For centuries, Small Water Enterprises (SWEs) have supplied a large share of the water market in the urban centres of most low-income countries. Such SWEs have proved themselves economically viable, and often operate in competitive conditions. They extend water services to informal settlements that...
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Small Water Enterprises in Africa 2 - Kenya: A Study of Small Water Enterprises in Nairobi
For centuries, Small Water Enterprises (SWEs) have supplied a large share of the water market in the urban centres of most low-income countries. Such SWEs have proved themselves economically viable, and often operate in competitive conditions. They extend water services to informal settlements that...
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Small Water Enterprises in Africa 1 - Tanzania: A Study of Small Water Enterprises in Dar es Salaam
For centuries, Small Water Enterprises (SWEs) have supplied a large share of the water market in the urban centres of most low-income countries. Such SWEs have proved themselves economically viable, and often operate in competitive conditions. They extend water services to informal settlements that...