WEDC
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Serving All Urban Cunsumers: A Marketing Approach to Water Services in Low- and Middle-income Countries: Book 5 Sample strategic marketing plan Uganda
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Serving All Urban Customers: A marketing approach to water services in Low- and Middle-income Countries: Book 1 - Guidance for Government's Enabling Role
This book is one of a series of six publications that consider how water utilities working with other key stakeholders, can meet the needs and demands of urban water consumers - including the poor - through developing an understanding of the needs and demands of all consumer groups, and by the adapt...
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Tools for Sustainable Operation and Maintenance of Urban Infrastructure
This booklet is a supplement to the WHO monograph Tools for assessing the O&M status of water supply and sanitation in developing countries which comprises nine tools for measuring and evaluating the effectiveness of operations and maintenance (O&M) of water supply and sanitation services. The WHO t...
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Contracting Out Water and Sanitation Services: Volume 1. Guidance notes for Service and Management contracts in developing countries
Kevin Sansom, Richard Franceys
The main objective of the research is the analysis of corruption in infrastructure delivery. This includes a review of accountability initiatives in infrastructure delivery and the nature of the impact of greater accountability.
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Contracting Out Water and Sanitation Services: Volume 2. Case studies and analysis of Service and Management contracts in developing countries
Kevin Sansom, Richard Franceys
This book presents contract analyses and case studies from around the world which draw out key lessons both for the local and international reader. The key questions addressed are: Where and how is contracting out being undertaken in the water sector and by whom? Is contracting out delivering benefi...
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Controlling and Preventing Disease
Improving health is one of the main goals of water and environmental sanitation (WES) interventions. Despite this, many aid and development workers may have only a limited knowledge of the infections they try to prevent. Although the relevant information does exist, it is often scattered in speciali...
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Corruption in Infrastructure Delivery
The sustainability of the livelihoods of the poor in low- and middle-income countries is compromised by corruption in the delivery of infrastructure services. Such services include water supply, sanitation, drainage, the provision of access roads and paving, transport, solid waste management, street...
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Excreta Disposal in Emergencies
It is generally accepted that excreta disposal is given less priority in emergencies than other humanitarian interventions such as health care, food and water supply. This is despite the fact that many of the most common diseases occuring in emergency situations are caused by inadequate sanitation f...
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Good Governance and Provision of Affordable Housing in DKI Jakarta, Indonesia
The sustainability of the livelihoods of the poor in low- and middle-income countries is compromised by corruption in the delivery of infrastructure services. Such services include water supply, sanitation, drainage, the provision of access roads and paving, transport, solid waste management, street...
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Corruption in Infrastructure Provision and Service Delivery at the Municipal Level in Nepal
The sustainability of the livelihoods of the poor in low- and middle-income countries is compromised by corruption in the delivery of infrastructure services. Such services include water supply, sanitation, drainage, the provision of access roads and paving, transport, solid waste management, street...