Development is a complex process of negotiation over meanings, values and social goals within the sphere of public action and not merely a question of project-based interventions or of quantifiable inputs and outputs. This collection of papers draws on The Open University's path-breaking work in the field of development management and includes in-depth accounts by academics and development managers that range from civil society organisations in Brazil to NGO workers in Egypt, government departments in Tanzania and Poland, donor agencies in Bangladesh and black feminist activists in the UK.

* Contributors
* Preface
* Introductory essay Development management and the aid chain: the case of NGO's
Tina Wallace
* What makes good development management?
Alan Thomas
* Tools for project development within a public action framework
David Wield
* Institutional sustainability as learning
Hazel Johnson and Gordon Wilson
Managing institutional change: the science and technology systems of Eastern Europe and East Africa
Jo Chataway and Tom Hewitt
* Inclusive planning and allocation for rural services
Doug Porter and Martin Onyach-Olaa
* Finding out rapidly: a soft systems approach to training needs analysis in Thailand
Simon Bell
* Matching services with local preferences: managing primary education services in a rural district of India
Ramya Subrahmanian
* The development management task and reform of 'public' social services
Dorcas Robinson
* An endogenous empowerment strategy: a case study of Nigerian women;
P.Kassey Garba
* Fundraising in Brazil: the major implications for civil society organisations and international NGO's
Michael Bailey
* Routes of funding, roots of trust?; Northern NGO's, Southern NGO's, donors, and the rise of direct funding
David Lewis and Babar Sobhan
* Relevance in the 21st century: the case for devolution and global association of international of NGO's
Alan Fowler
* Northern words, Southern readings
Carmen Marcuello and Chaime Marcuello
* Whose terms?; Observations on 'development management' in an English city
Richard Pinder
* Information Technology and the management of corruption
Richard Heeks
* Petty corruption and development
Stephen P. Riley
* The need for reliable systems: genedered work in Oxfam's Uganda programme
Lina Payne and Ines Smyth
* Domestic violence, deportation, and women's resistance: notes on managing inter-sectionality
Purna Sen
* A day in the life of a development manager
David Crawford, Michael Mambo, Zainab Mdimi, Harriet Mkilya, Anna Mwambuzi, Matthias Mwiko, and Sekiete Sekasua, with Dorcas Robinson
* Funding preventive or curative care? The Assiut Burns Project
Norma Burnett
* Small enterprise opportunities in municiple solid waste management
John P.Grierson and Ato Brown
* An innovative community-based waste disposal scheme in Hyderbad
Marielle Snel
* Annotated Bibliography
* Addresses of publishers and other organisations