
Conversations with Practitioners
The Challenges of Market-led Microfinance
Published: 2007
Pages: 128
eBook: 9781780440743
Paperback: 9781853396236
Prelims (Contents, Abbreviations and Acronyms, Acknowledgements, Introduction: The Shift to Market-Led Microfinance) | |||
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1. Meeting: The Practitioners, their Organizations and the Experts | |||
2. In Conversation: The Concept of Market-Led | |||
3. Knowing Your Market | |||
4. The Product Development Process | |||
5. Pricing and Costing | |||
6. Client Satisfaction | |||
7. Human Resource: Development and Management | |||
8. The Institution: Capacity, Structure, and Governance | |||
9. The Environment | |||
10. Critical Issues | |||
11. Conclusion; About Microsave |
Guy Winship Guy Winship has more than ten years’ experience managing and consulting in microfinance. He was until recently Managing Director of FINCA Uganda – a leading African microfinance institution with over 40,000 clients. He has worked on microfinance programmes in a number of countries in Africa and Asia.