Harnessing technology to transform financial services for the poor
Microfinance institutions with the potential to grow and to attract commercial investment are likely to be those with sound information systems. This article starts by identifying some technology options that are being adopted by banks to reach low-income customers. Criteria are listedthat will make innovations attractive to such customers. A survey conducted by CGAP of 153 MFIs worldwide revealed that many MFIs still do not use computer-based management information systems, and it is this lack of a core information system that needs to be addressed before other technology
options are explored. The article finishes with ten questions for managers to guide the process of choosing new technologies.
that will make innovations attractive to such customers. A survey conducted by CGAP of 153 MFIs worldwide revealed that many MFIs still do not use computer-based management information systems, and it is this lack of a core information system that needs to be addressed before other technology
options are explored. The article finishes with ten questions for managers to guide the process of choosing new technologies.
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Shah, Hirav
Sengupta, Amit
International Journal of Human-Computer Studies, Vol. 115 (2018), Iss. P.1
https://doi.org/10.1016/j.ijhcs.2018.01.007 [Citations: 11]Research Approaches to Mobile Use in the Developing World: A Review of the Literature
Donner, Jonathan
The Information Society, Vol. 24 (2008), Iss. 3 P.140
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Tellez, Camilo Andres
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https://doi.org/10.1080/01292980802344190 [Citations: 245]Banking the unbanked in rural southwest Nigeria: Showcasing mobile phones as mobile banks among farming households
Oluwatayo, Isaac
Journal of Financial Services Marketing, Vol. 18 (2013), Iss. 1 P.65
https://doi.org/10.1057/fsm.2013.2 [Citations: 18]New Partnerships for Innovation in Microfinance
Using Technology to Build Inclusive Financial Systems
Ivatury, Gautam
2009
https://doi.org/10.1007/978-3-540-76641-4_9 [Citations: 12]Designing mobile interfaces for novice and low-literacy users
Medhi, Indrani
Patnaik, Somani
Brunskill, Emma
Gautama, S.N. Nagasena
Thies, William
Toyama, Kentaro
ACM Transactions on Computer-Human Interaction, Vol. 18 (2011), Iss. 1 P.1
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