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Poor urban services, poor delivery – can the poor help?
Those involved with urban service provision may benefit from examining the market development approach to business development services. The emphasis upon the municipal government as facilitator ratherthan as main service provider has echoes in the market development approach, as does the importance of enabling small service providers to enter the formal market, and provide a service more responsive
to the poor and with greater outreach than public sector provision. This article includes some lessons from urban service provision by small enterprises and presents the challenges that remain to be solved.
Those involved with urban service provision may benefit from examining the market development approach to business development services. The emphasis upon the municipal government as facilitator rather
than as main service provider has echoes in the market development approach, as does the importance of enabling small service providers to enter the formal market, and provide a service more responsive
to the poor and with greater outreach than public sector provision. This article includes some lessons from urban service provision by small enterprises and presents the challenges that remain to be solved.
than as main service provider has echoes in the market development approach, as does the importance of enabling small service providers to enter the formal market, and provide a service more responsive
to the poor and with greater outreach than public sector provision. This article includes some lessons from urban service provision by small enterprises and presents the challenges that remain to be solved.
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