in the long term. If the services are self-sustaining, it is argued, then they are presumably in demand by the beneficiaries. They could also achieve considerable outreach in a cost-effective way, if they can be copied by others.At the same time, monitoring the impact of those services
has been of great importance to both FIT and its partners, to understand what is actually happening, and in particular, to ensure that the ultimate effects have indeed been beneficial, for example in the creation of high-quality opportunities for employment. This article gives a brief description
of the FIT programme; it then considers the demands of MSEs for services, and the impact achieved by some pilot activities to meet those demands. The needs of the end-users of MSE products, and the situation for the partner organizations, are also discussed. Finally, conclusions are drawn
about demand, impact monitoring and the design of future activities.