GAMAL ABDEL RAHIM SALIH

• Information systems for microfinancial services - towards an optimal solution

  01.03.1999
  The search for a single software solution for many microfinance institutions was one aim of the DFID study included in this issue by Ferrand and Havers. The results of the study revealed that many respondents did not understand what they were being asked about. This article comments on the study and suggests that the search for a single software solution is often thwarted by the very particular information needs of MFIs, which differ from each other, and change with time. However, a 'standard' software solution with adaptability a key feature, might be achieved with the investment of a 'leading agency' and more communication between agencies.